Country guide

Queue management for businesses in India

Clinics, diagnostic labs, banks, offices and shops in India: a token on the patient's or customer's phone instead of a paper slip, and a screen that calls the next number.

Free for 100 visits a month · no card needed

How queues are talked about here

In India a queue number is often called a token, as in an OPD token at a clinic or a token at a bank branch. In turnda that token is the customer's ticket number: it sits on their phone, shows how many are ahead, and appears on the lobby TV when it is their turn.

How turnda fits

English, with five more languages ready

Pages open in English or in the customer's language among the six turnda ships: English, Spanish, Portuguese, Indonesian, French and Arabic. Hindi and other Indian languages are not built in, but a shop can add one itself by downloading the phrase file, getting it translated and uploading it.

WhatsApp-friendly, no SMS

WhatsApp is how many customers already talk to shops. A customer who messages you first gets updates in that chat for free. There is no SMS: customers without WhatsApp watch the tracking page or get an email.

One price, in US dollars

Free for 100 visits a month with no card, then $49, $89 or $219 a month. The same price in every country, paid by card, with tax added where it applies.

Who uses a virtual queue here

  • Clinics and OPDs
  • Diagnostic labs and pharmacies
  • Banks and public counters
  • Salons and service centres

Start in three steps

1

Answer a few plain questions

The guided setup builds your lines, hours and pages. Save and finish later.

2

Scan your own poster

Join as a customer on your own phone and see exactly what they see.

3

Put the poster at your counter

Customers scan, wait anywhere and are called. Free for the first 100 visits a month.

One honest note

turnda can't print paper tokens. Customers use their phone, or a tablet kiosk and the lobby TV at your door.

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Put your line on their phones.

Set up today and test it with your own phone. The Free package needs no card.

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