turnda vs Qmatic
Qmatic sells queue and customer-flow management to large organisations, with cloud and on-premises options, and you start by asking for a demo.
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In one line each
Qmatic
Qmatic sells queue and customer-flow management to large organisations, with cloud and on-premises options, and you start by asking for a demo.
turnda
turnda puts a live waiting line on your customers' phones, with every feature in every package and WhatsApp and email updates included.
Aimed at healthcare, government, retail, DMV, retail banking and education.
Side by side
| Row | Qmatic | turnda |
|---|---|---|
| Messages | Mobile ticket and virtual queuing listed | WhatsApp and email updates included — no fee per message; email has a monthly allowance |
| SMS | Not stated | No |
| Customer app | Not stated | None needed |
| Hardware | “Qmatic Certified Hardware” listed | None — a tablet, a recent smart TV or a browser stick |
| Several locations | Multiple service points and branches (on-premises edition) | One dashboard, every location on one package |
| Walk-ins and bookings | Queue management and appointment management listed | One line |
| Journeys (several stops, one link) | A Journey Manager product is listed | Yes |
| Languages | Not stated | Six, Arabic right to left |
| Sales call | “Request a demo” and “Talk to sales” | No — start yourself |
Their details as published on their website on 3 October 2026. Products change — check theirs before you decide. Where we read it: Qmatic.
Where they're stronger
- Large sites with many service points
- A cloud platform and an on-premises edition
- A wide range of products, from signage to business intelligence
Where turnda is stronger
- Start today, no demo
- Nothing to install or buy: phones, a tablet, a TV you own
- Built for one to ten locations
Switching
Customers don't have an account to move. Run both for a week; the only change is which QR code is on your counter.
All product names and brands named here belong to their owners. turnda isn't affiliated with, endorsed by or sponsored by them.