turnda vs ScanQueue
Both put a QR code at your door and message people on WhatsApp. The real difference is how you are charged: ScanQueue tiers you by how many customers you serve a day, turnda charges one flat price per location.
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A flat-priced queue for service counters
One product, one price — $44 per location per month with unlimited staff, screens and visitors. A free live tracking link is the primary way customers are called back, with WhatsApp and email as extras. Set it up yourself in minutes.
In their own terms
The closest product to turnda — QR check-in with WhatsApp updates — priced in volume tiers rather than per location.
Their published pricing: Five tiers: Starter free (10 customers/day), Essential $49/mo (100/day), Growth $99/mo (500/day), Pro $249/mo (2,000/day, multi-location), Enterprise $499/mo (unlimited, white-label). WhatsApp and SMS allowances scale with the tier.
turnda vs ScanQueue
Sourced from ScanQueue's own published pages. Where their page did not state something we leave it blank rather than mark it against them.
| turnda | ScanQueue | |
|---|---|---|
| Price | $44 per location / month, flat | $0–$499/mo by volume tier |
| Unlimited visitors | Unlimited visitors, staff and screens | Daily customer caps until the $499 tier |
| Multi-location included | Included at the standard rate, from your first location | Listed from the $249 Pro tier |
| Call-back with no per-message cost | Tracking link — no per-message cost at any volume | Not stated — notifications are WhatsApp/SMS allowances |
| WhatsApp updates | 1,000 msgs/location/mo within a US$5/location ceiling | 800–7,000 msgs/mo depending on tier |
| Multi-stage journeys | Visitors keep their place across stages | Not stated on the pricing page |
| Max-wait safety net | Configurable max-wait safety net in the serving engine | Not stated on the pricing page |
How we sourced this: every ScanQueue claim above comes from their own published page, read on 14 August 2026. A “?” means their page did not state it — we leave it blank rather than guess. Prices and features change; check their site for the current position.
Where each one is the better answer
No product wins everywhere. If ScanQueue is the right call for you, we would rather you found that out here than after a trial.
Where we win
Your bill does not move when you get busy
ScanQueue's tiers step up with customers per day, so a good month can push you to the next price. turnda is $44 per location whatever your volume.
Multi-location from day one
Running a second branch on ScanQueue is listed from the $249 Pro tier. On turnda a second location is a second $44 — the dashboard and cross-branch transfer come with it.
A free channel underneath the paid one
The tracking link costs nothing per customer and always works, so running out of a messaging allowance never means losing the ability to call people back.
Where ScanQueue may fit better
You need voice calls
ScanQueue sells a voice-notification add-on. turnda does not do voice, and is not planning to.
You need SMS as a fallback
Their paid tiers bundle SMS alongside WhatsApp. turnda deliberately does not send SMS at all.
You want white-labelling
Their Enterprise tier lists white-label deployment. turnda shows a small “Powered by turnda” on visitor pages for paid accounts.
Moving over is mostly reprinting a QR code
There is nothing to migrate. Set up your line, print the new QR, and the old one stops being used — your customers never had an account to move.
Common questions
Is turnda cheaper than ScanQueue?
For a single location serving more than about ten customers a day, yes: $44 against $49 and up, with no daily cap. For a second location the gap widens, because multi-location is included rather than a $249 tier.
Does turnda send SMS like ScanQueue?
No. turnda uses the free tracking link, WhatsApp and email. That is a deliberate scope decision, not a gap we intend to fill.