Walk-ins and appointments in one calm line
Take bookings and walk-ins without running two systems. Everyone lands in the same fair queue, so nobody has to explain why the person who just arrived went first.
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The bit you recognise
A booked client and a walk-in arriving at the same moment, a waiting area with two chairs, and somebody at the front desk doing the maths out loud.
Three steps, every visit
Clients join by QR or booking
Walk-ins scan the code; booked clients check in when they arrive. Both land in the same list.
They wait off the premises
Coffee next door, a shop across the road. Their link shows their place and roughly how long is left.
You call them back
One tap, and their phone tells them it is their turn.
The three parts you will actually use
One line for booked and walk-in
A booking that is due is served ahead of walk-ins; an early arrival waits like everyone else. No second calendar to reconcile.
How it worksFree to call people back
No per-message fees, so a busy Saturday costs the same to run as a quiet Tuesday.
How it worksMore reviews without asking
The end of an appointment is the best moment to ask for a review — turnda sends it automatically.
How it worksThe console your front desk runs on
Questions from salons & spas
Do I need a full booking system?
Not for this. turnda takes light time-slot bookings that feed your queue. If you need per-stylist calendars and resource scheduling, keep the booking tool you have — turnda handles the line at the door.
What if a client books and never turns up?
A booking does not hold up your counter — checking in is what puts someone in the line. No-shows are marked and the line moves on.
Can clients pick a specific stylist?
turnda is deliberately not a per-staff calendar. If a particular person matters, run a line per person or keep that in your booking tool.