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Everything turnda does, on one page

Every feature is included at every location. Here it is, grouped by what it does for you.

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Customers wait anywhere — and always see their place

  • Join pageThey scan the QR or open your link, type a name, and they're in.
  • QR poster and join linkPrint the poster or share the link from your Locations page.
  • Waiting pageTheir ticket number and how many are ahead, live, with no app and no login. If the signal drops, it keeps the last thing it knew.
  • Called to a counter"You've been called — please go to Room 2." The page changes at once, and the phone buzzes where it can.
  • "You're almost up"A heads-up when they're near the front. You choose how near.
  • Estimated waitOff unless you turn it on. Near the front it says "Any moment now", never "0 min".
  • Leave the lineCustomers can give up their place themselves, so no-shows drop.
  • Waiting-room TV"Now serving" and "next up". Ticket numbers only, unless you choose names. It never goes blank.
  • Running-late noticeOne line, shown on the TV and every waiting page.
  • Moved to another lineThe waiting page tells them where they've been moved.
  • Email updatesFor customers who leave an email.
  • WhatsApp updatesFree when your customer messages you: by scanning your WhatsApp code or tapping the button on their waiting page.

Nothing to install, nothing to buy

  • Runs in a browserFor you, your team and your customers. Save it to a home screen like an app.
  • Check-in kioskA spare tablet at your door. One tap to join, and it resets itself for the next person.
  • The TV board on any screenA TV with a browser, or a cheap stick.
  • DevicesConnect a screen by typing a 6-digit code on it. Set its hours, or show one counter's calls only.
  • DisplaysDesign your TV board. It warns you if people at the back won't be able to read it.
  • Visitor pagesDesign your join, kiosk, waiting and booking pages with a live preview.

One fair line for walk-ins and bookings

  • Serving orderKeep it fair (the default), first come first served, or appointments first.
  • Max-wait safety netSomeone who has waited too long moves up, fairly.
  • Priority and urgent casesYour own priority groups, and an emergency option.
  • Bookings and self-bookingLight bookings in the same line. Customers move or cancel from their own link.
  • Pick who they wantSplit a line by service or by staff member.
  • Queue screenCall next, hold, recall, no-show, transfer, add a walk-in. Big tiles, no hidden menus, and only the actions that make sense for that customer.
  • JourneysOne visit through several stops (Reception → Doctor → Pharmacy) on one link.
  • Change a journeyStaff can add, remove or reorder a customer's own stops.
  • Virtual stationsA named place to wait for something, like "Waiting for blood results". Their page says so, and calls them back.
  • Capacity limit, opening hours, pause new joinsThe line closes and fills honestly.
  • Serving out of orderOff by default. When you switch it on, every use is recorded.
$44 / location / month

One price, everything included

  • $44 per location per monthThe same in every country, tax added where it applies.
  • Unlimited inside a locationLines, counters, staff and screens.
  • MessagesWhatsApp and email updates included, no per-message fees, no caps.
  • 30-day trialOn your first location, with every feature.
  • One billing dateEvery location is billed on the same date, each on its own invoice, so one unpaid branch doesn't stop the others.
  • Cancel, resume, reactivateFrom your billing page, no phone call.
  • Close your account7 days to change your mind, with an export first.

Running today, in your language — and the next branch the same way

  • Get startedA guided setup of about 5 minutes. Save and finish later.
  • Test it yourself"Scan this with your own phone" and join as a customer.
  • Locations pageEvery location in one place, with what's left to set up.
  • Same as another branchCopy how one branch runs to the next.
  • Six languagesYour screens and your visitors' phones each work in English, Español, Português, Bahasa Indonesia, العربية (right to left) and Français — and the two are set separately.
  • Your brandYour logo and name on customer pages from day one. "Powered by turnda" stays.
  • TeamOwner, manager and staff. Staff choose their own PIN from a one-time code; the owner never sets it.
  • Manager permissionsNine switches for what a manager may do.
  • Dashboard across branchesEvery branch at a glance. Move a waiting customer to a quieter branch.

Fixing mistakes

A mis-tap at a busy desk shouldn't cost a customer their place.

Undo a cancel

Cancelled the wrong visit? Undo it for 60 seconds, and they are back at their place.

Put them back in line

A no-show who turns up, or a visit finished by mistake, goes back into the line with one tap.

Change their contact

Wrong number, or no email? Change how you reach a customer from the Queue screen.

Edit their details

Fix the name, the party size or the service while they wait. Their place doesn't change.

Everything else

Numbers

Dashboard · Analytics (busiest times, by location, by staff, no-show rate) · Nine reports as CSV, Excel or PDF (including a forecast) · Activity log, kept a year · Weekly summary email · My Metrics (each person's own numbers)

Feedback

One-tap rating · a written comment · an alert when a rating is low · an optional email asking for a Google review

Team

Team chat (everyone, per line, direct) · alerts for staff · flags and private notes on a visit

Join options

A "Join the queue" button for your website · party size (a headcount) · vehicle or plate · a note for staff · booking code

Privacy

Data kept in the EU (Frankfurt) · customer names deleted two days after the visit by default (you choose one day to one year) · numbers-only TV · find and erase one person's data · export your setup

Help

Help Centre and help assistant · report a problem from inside the app · Contact us, with a reply within 2 working days · "Is turnda working?" status page · recovery codes for your account

Go deeper

What turnda doesn't do

Better you hear it now than in week two.

  • No SMS
  • No phone or TV app to install
  • No staff calendars or calendar sync
  • No restaurant table seating
  • No payments or deposits
  • No connections to other systems and no public API (you can export CSV)
  • No WhatsApp number of your own (one shared turnda number)
  • No marketing messages
  • No staff rotas
  • No ticket printer
  • No free plan and no yearly plan
How turnda compares →

Every feature, every location, one price.

Set up today and test it with your own phone — your first month is on us.

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