The chair is ready before the patient is in the corridor
Check-ins, hygienist visits and the emergency that walks in at four o'clock, in one line your front desk can see at a glance. Patients wait in the car and come in when the chair is free.
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The bit you recognise
A waiting room with four people in it, one of them a toothache emergency, one of them twenty minutes early for a hygienist, and a receptionist trying to work out who goes where.
Three steps, every visit
Patient checks in by QR
A scan at the desk puts them in the line for the right chair — no clipboard, no re-keying what your practice system already knows.
They wait outside if they prefer
Dental waiting rooms are small and nobody enjoys sitting in one. Their live link shows how many are ahead.
You call them when the chair is free
One tap, and their phone tells them to come in — so the walk from car park to chair happens while you are turning the room around.
The three parts you will actually use
Booked and walk-in in one line
A hygienist appointment that is due is served ahead of walk-ins; someone who turned up twenty minutes early waits like everyone else. No arguments, no second list.
How it worksAn emergency goes first, visibly
Mark a toothache as urgent and the line reorders. It is an explicit, recorded action rather than a quiet favour, so the room can see it was a decision.
How it worksNo per-message cost
Reminding people it is their turn does not get more expensive on the day you run three chairs instead of two.
How it worksThe console your front desk runs on
Questions from dental practices
Does this replace our practice management software?
No, and it is not trying to. turnda runs the queue in front of the chair — who is here, who is next, who is still in the car park. Your clinical records, charting and recalls stay where they are.
Can we run a separate line per chair or per dentist?
Yes. Run a line for each chair, each dentist or each service, and a patient can be routed to the one they need. There is no extra charge for more lines.
How do we handle an emergency walk-in?
Add them and mark them urgent. They move to the front, everyone else's estimate updates, and the change is logged rather than being a quiet re-order somebody has to explain later.
Our waiting room screen shows names. Can we stop that?
Yes — numbers-only is a setting, and a board set that way is never sent the names at all. Useful when the waiting room is visible from the street.