Everything a front desk needs — and nothing it doesn't
turnda is one product with one price — everything below is included at every location, from your first day. Nothing here is an add-on, a seat or a higher tier.
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The live queue console — where your team spends the day.
14 things it does, in depth
Each one is a page explaining what it is, how it works and where it honestly falls short.
One screen, one clear next person
The console your team lives in. It shows who is waiting, who is next and who is over their wait — and serving the next person is a single tap.
Read moreCall people back without paying per message
Every visitor gets a live web page showing their place in line. It updates by itself, costs nothing per person, and works on any phone without an app.
Read moreReach people on the app they already have open
A heads-up when their turn is close, on the app already open on their phone — with no per-message rate to pass on to you, in any country.
Read moreA waiting-room screen that never goes blank
Pair any TV, tablet or spare monitor to show the live line and who is being served. Setup is a code on your phone, not a URL typed with a TV remote.
Read moreOne visit from reception to pharmacy
Some visits are not one stop. Move someone from reception to the doctor to the pharmacy as one visit — one link, one record, no new ticket and no re-registering at any desk.
Read moreBooked and walk-in, in one fair line
Light appointments that check in to the same queue as walk-ins. No separate calendar app, no double-booking, no argument about who was here first.
Read moreEvery branch on one dashboard
See how busy every location is at a glance, and move a waiting visitor to a quieter branch. Built for the operator running more than one front desk.
Read moreEvery served customer becomes a review ask
The moment you finish serving someone, their tracking link turns into a friendly “how did we do?” with a one-tap link to your Google review page — and an email ask follows for anyone who left an address.
Read moreThe numbers a front desk could never give you
How many you served, how long people waited, what they thought of it, and how many never turned up — each against the period before, for one branch or all of them.
Read moreNine reports, and a file you can send upstairs
Waiting times, visits served, no-shows and walkouts, peak times, staff and station performance, hours and utilisation, handovers — and a forecast of tomorrow. Each one downloads as CSV, Excel or PDF.
Read moreHear about a bad visit before the internet does
Ask a finished visitor to rate you one to five stars, take a written comment if you want the “why”, and get the team alerted the moment somebody scores you low.
Read moreA tablet at the door people tap to check themselves in
A welcome screen with your name on it and one button underneath. No form, no app, no printer — and no queue at your counter just to get into the queue.
Read moreA branch manager who sees their branch, and nothing else
Three roles, ten switches for what a manager may do, a PIN to sign in at the counter, and a full record of who did what — kept for a year, with guests by ticket number rather than by name.
Read moreFive pages your customers see, and all of them are yours
Your logo, your colours and your words on the join page, the waiting page, the kiosk, self-booking and their booking — designed from one panel, previewed on a phone, a tablet and a computer before anyone sees it.
Read moreWhat turnda deliberately is not
It is not a per-staff calendar with rotas and resources, it is not a restaurant table-management system, it does not send SMS, and there is no native app to install. Each of those is a decision rather than a gap — they are the things that make queue software slow to set up and expensive to run. If you need one of them, we would rather tell you now than sell you a trial.